The following privacy policy (the “Privacy Policy”) outlines the types of personal information that ThankView, LLC (“we,” “our,” or “us”) collects when operating services through our website https://thankview.com and related mobile application (collectively, the “Site” or “ThankView”).

 

How You Accept This Policy

When you visit or use ThankView, sign up for a ThankView account, or otherwise provide us with any information about yourself or your entity, you agree to the terms and conditions of this Privacy Policy on your own behalf, and if you sign up on behalf of a third-party (such as your company, your employer, etc.), then you also agree to the terms and conditions of this Privacy Policy on behalf of that third-party.

 

What Information Do We Collect?

In order for you to use our Site and in order for us to provide the ThankView services, we need to collect some information from you at various points along the way. The information we collect from you falls into two categories: personally identifiable information (i.e., data that could potentially identify you as an individual) ("Personal Information") and non-personally identifiable information (i.e., information that cannot be used to identify who you are) ("Non-Personal Information"). This Privacy Policy covers both Personal Information and Non-Personal Information and will tell you how we might collect and use each of these types of information.

We may collect a variety of Personal Information, including, but not limited to:

We may also collect a variety of Non-Personal Information, including, but not limited to:

Your election to not provide any of the foregoing Personal Information and Non-Personal Information may hinder your ability to use our Site or may make it impossible for you to use our Site.

 

How We Collect Information

When You Provide Us With Information to Make a Purchase

If you purchase Services (as defined in our Terms and Conditions) to send Video Greeting Cards, we may request certain Personal Information in order to complete your purchase. This may include, but is not limited to contact information such as your name, email address, and physical address. We also collect information about the recipients of your ThankViews, such as their names and email addresses.

We, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date, or other financial information needed to process payment). By making a purchase through ThankView, you give us consent to use and share your financial information as necessary to process the transaction.

Information We Automatically Collect

Like most websites, ThankView incorporates technology such as "pixel tags," "web beacons," and "cookies." Pixel tags or web beacons are tracking devices on websites or in emails that can monitor the behavior of the user visiting the website or sending the email. Cookies are small files that web servers may place on your computer when you visit a website.

We use cookies to help identify and track usage of our Site and to make it easier to deliver a personalized experience. You can easily refuse our cookies by adjusting your preference in your browser. However, be forewarned that disabling cookies may cause the Site to not operate properly, and your election to refuse or limit cookies is done at your own risk.

In order to improve and grow ThankView, we also use analytics tools, including, but not limited to Google Analytics, to automatically collect information about user and visitor Site usage (collectively “Analytics Tools”). These Analytics Tools collect data such as how often you visit ThankView, what areas of the Site you visit, and what other sites or services you used prior to using ThankView.

Analytics Tools don’t operate in the same way. For example, Google Analytics only collects the IP address assigned to you on the date you visit ThankView, not your name or other identifying information. Although Google Analytics plants a permanent cookie on your computer to identify you as a unique user the next time you visit, the cookie cannot be used by anyone but Google. As of right now, we only use the information we get from Analytics Tools to improve our Site and do not combine the information collected through the use of Analytics Tools with Personal Information. 

Please note Google’s ability to use and share information collected by Google Analytics about your use of ThankView is restricted by the Google Analytics Terms of Use and the Google Privacy Policy which can be found at: http://www.google.com/policies/privacy/partners/.

Please keep in mind that we do not own or control the Analytics Tools. We use them in the manner allowed by the respective Analytics Tools company. In using them, we’re bound by their respective terms of use. If you have any questions about how these operate, or any issues related to their operation, please contact the Analytics Tool company directly. We will not be responsible under any circumstances for any problems, issues, damages, or liability related to the use, malfunction, misuse, or operation of these Analytics Tools.

Agents & Third Party Services

We may provide your Personal Information to our employees, contractors, agents, staff, service providers, and designees ("Agents") to enable them to perform certain services for us, including, but not limited to:

We haven’t built all of the features offered on ThankView from scratch. To run ThankView, we often utilize various third-party products (collectively “Third Party Services”), such as Stripe to process payments. By using our Services, you grant us permission to collect certain Personal Information, such as your name, email address, and any other information that either the Third Party Services make available to us or that is required in order to use the Third-Party Services. Please note that your use of these Third Party Services is governed by their respective terms of service and privacy policies. We use and disclose any collected information in accordance with our Privacy Policy and only to the extent necessary to provide the Services. Just like with the Analytics Tools, we will not be responsible under any circumstances for any problems, issues, damages, or liability related to the use or operation of these Third-Party Services.

Communications You Initiate with Us

We do everything possible to make sure you have an amazing experience on our Site. If you contact us in person, by phone, email, or by some other means (either through our Site or through a Third Party Service), we may, at our sole discretion, keep a record of your contact information and correspondence for later reference. Any such contact you make with us is made by you with this knowledge.

 

How We Use the Information We Gather

We primarily use the information we collect and store to enhance ThankView. We do not rent, trade, or sell your Personal Information unless: 1) we sell all or a portion of our company or any assets thereof; or 2) as described below.

Use to Provide Our Site to You

We use Personal Information to create an awesome experience. Some ways we may internally use your information include, but are not limited to the following:

Aggregated Personal Data and Non-Personal Information

We may share or disclose aggregated Personal Data or aggregated Non-Personal Information with service providers, or with other entities with whom we interface or with whom we conduct business. These service providers and other entities may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, web beacons, and cookies with similar data we collect from other visitors to help us improve our Site. When doing so, we do our best to ensure that any aggregated information cannot be linked back to you.

Except as we discuss in this Privacy Policy, we will not share your Personal Information with third parties who wish to market other products and services to you.

We will never sell your Personal Information to third parties unless we sell some or all of our company or any assets thereof.

Business Transfers

We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party. By accepting this Privacy Policy, as outlined above, you consent to any such transfer.

Protection of Us and Others

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; cooperate with law enforcement; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of ThankView, our Agents, our users, or others.

 

Data Collected By Our Users

You can use our Site to import Personal Information you have collected from your Subscribers or other entities.

As a Subscriber, you have the right to be forgotten, the right to object and the right of access. You may request to delete, prohibit, to access any of your Personal Information. Click here to request your data if you would like to view and/or delete your information. Deleting your information will also unsubscribe you from any further outreach. Once requested, we will process your request within a commercially reasonable time. 

ThankView recipients  have the right to be forgotten, the right to object and the right of access. If you would like to request deletion or prohibit access to  any of your Personal Information, please direct your request to the ThankView client who has your personal information. In addition to reaching out directly to the ThankView Client who has your personal information, you can click here to request your data if you would like to view and/or delete your information.   Once requested, we will process your request within a commercially reasonable time.

 

Data Retention

ThankView will retain your data for the life of our services. Your data is being transmitted to or within and stored in the United State of America. You can request that your data be deleted at any time by making a request to [email protected].

 

Children

We are especially sensitive about children's information. We’re not a site targeted towards children and we don’t knowingly collect information from children under the age of 13. If you have questions concerning our information practices with respect to children, or if you learn that a child under the age of 13 has used ThankView, created a member account, or provided us with Personal Information, please email us at [email protected].

 

Your Choice As A User

Once your ThankView member account profile has been created, you can review and revise that information by visiting your profile page at https://thankview.com/account/settings. If you have any problems, you may also contact us at [email protected].

 

Protection of Personal Information

The security of the information you provide us is extremely important to us. We employ several physical and electronic safeguards to keep your information safe, including encrypted user passwords and securing all connections with industry standard transport layer security.

If you log into your account on a shared computer, be sure to sign out of your account when finished. If you believe a third party has access to your account, you must let us know as soon as possible by reaching out to [email protected].

Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events such as, but not limited to: hardware or software failure or unauthorized entry or use. By using our Service you consent to and accept this risk.

 

Online Tracking and How We Respond to Do Not Track Signals

Online tracking is the collection of data about an individual’s Internet activity used for purposes such as to deliver targeted advertisements. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including ThankView, do not take action to respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.

 

Changes to This Policy

We may modify our Privacy Policy at any time. Any changes to our Privacy Policy will be reflected on this page and will become effective immediately upon posting. If the changes are significant, we will do our best to notify you via email or through a notification, but it is your responsibility to check this page periodically for any updates to this Privacy Policy. Please check the effective date below to determine if there have been any changes since you have last reviewed this Privacy Policy. Any failure of ours to notify you of changes to this Privacy Policy will not give rise to any defense or claim in any way based upon the fact that you were not notified of the changes to this Privacy Policy. By continuing to pay for or use ThankView in any way, you unconditionally consent to be bound by any changes to this Privacy Policy.

 

Your Rights as a California Resident

Residents of California have the right to request from us certain information with respect to the types of Personal Information we share with third parties as it relates to those third parties’ direct marketing purposes and as it relates to the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at [email protected]. Your request should specify your full name and the email address you used when submitting Personal Information to us.

 

International Users and Visitors

ThankView is hosted in the United States. Because the Internet is global, you should note that by providing your personal information as an international visitor or user, you are agreeing to: (i) the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; (ii) the use of your Personal Information in accordance with this Privacy Policy; and (iii) the potential jurisdiction of the United States or any legal or administrative jurisdiction therein.

 

Questions

For any additional questions, email us at [email protected].

Mailing Address

ThankView
26 Broadway 3rd Fl
New York, NY 10004

Thanks for reading our Privacy Policy!

 

Last updated: October 14, 2021.